All questions
How do I call for assistance in the entry/exit lane?
Our gate machines all have a help button on the right side. If you need help, just lift the “I” cover and push the help button.
How do I call for assistance in the entry/exit lane?
Our gate machines all have a help button on the right side. If you need help, just lift the “I” cover and push the help button.
What locations accept cash as payment?
The below locations accept cash via walk-up payment terminals. Cash is not accepted in the exit lane at any location.
How can I request parking enforcement or report illegal parking?
Complete our Request for Parking Enforcement Form
- ADA parking violations / blocking ADA transfer
- Parking without proper credential
- Reserved parking violations
- Exceeding posted time limits
- Blocking traffic or loading docks
- Parked in no parking area
- Multiple vehicles parked illegally
- EV space violation
Note: UMPD issues and processes citations, not PTS.
Privacy
Your email address is needed to receive an automated copy of your submission, which signals that UMPD and PTS have received it. Only limited UMPD/PTS employees have access to this form and the information is not shared beyond those select employees.
- Exception: Reserved contract stalls require further personal information to confirm a contract.
How do I reserve a parking meter?
Use this form to request meters to be reserved on the University of Minnesota - Twin Cities Campus.
- Requests should be made more than five business days before reservation.
- Meter reservations are intended for bus and large vehicles unable to use regular parking
Why is parking so expensive?
Parking & Transportation Services (PTS) is committed to providing safe and accessible campus parking and a high service standard to all patrons. The department is self-supporting and does not receive central funding from the institution (meaning no money from tuition or state dollars).
Parking fees (contracts, hourly parking, meters, and event parking) go directly to the construction, operation, and maintenance of University parking facilities; construction and maintenance of the transportation infrastructure such as roads and sidewalks; accessibility options for individuals with disabilities; and the intercampus transit system. PTS uses this revenue to pay these expenses and works to prepare a budget that both seeks to maintain our infrastructure and minimize increases where possible.
The University charges the same rates for everyone - no one is charged a different rate based on their status (student, faculty, staff, visitor, etc.). Every parking contract is charged based on the type of parking facility it is. Parking lots are the least expensive, followed by ramps, and then garages. A student parking contract is charged based on the semester's start and end date, but it is calculated using the same base monthly rate.
How do I report a broken meter?
To report defective meters and avoid a possible citation, first note the meter type, then contact the appropriate party as soon as possible.
- University of Minnesota: 612-626-7275
- City of Minneapolis (including Park Board meters along East River Road): call 311 or report parking meter issues online
How do I pay or contest a citation?
Pay
You can pay your citation online, by phone, by mail, or in person though the Minnesota Judicial Branch.
Contest
If you believe you have received a parking citation in error for one of the situations below, you can request a review of the matter through the Citation Review Form.
- Contract parking, hold a valid contract
- Issued a No-Tag via Parking and Transportation Services
- Meter Malfunction
- Reciprocal parking privileges
All other matters should be referred to the District Court.