Things like dirt/snow and the position of your vehicle or the camera can affect the reader's ability to accurately read your license plate. While your U Card is your primary access credential, there are a few things you can do to help:
- Clean dirt/snow off your license plate
- Center your vehicle in the lane
Please know that we continue to work to improve the license plate reader feature. Do not hesitate to send an email to [email protected] with details of the date, time, and which location and lane you were using when the reader did not work. We investigate to see if we have a setting or condition that may need to be addressed.