Things like dirt/snow and the position of your vehicle or the camera can affect the reader's ability to accurately read your license plate. While your U Card is your primary access credential, there are a few things you can do to help:
- Clean dirt/snow off your license plate
- Center your vehicle in the lane
Please know that we continue to work to improve the license plate reader feature. You can contact us with details of the date, time, and which location and lane you were using when the reader did not work. We investigate to see if we have a setting or condition that may need to be addressed.