New in-person support hours start January 16

Beginning on Tuesday, January 16, our in-person customer service hours will be available from 9:00 a.m.–3:00 p.m. on weekdays, to align with team capacity. 

This change aims to optimize our service delivery during peak hours and ensure we continue providing an excellent customer service experience. For any inquiries or concerns outside of in-person hours, please note that our team will be actively monitoring emails. 

Please continue to email us at parking@umn.edu with any questions or concerns.

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All PTS News

Join us on Wednesday, July 31 - we aim to help you feel comfortable and confident riding in the city and on campus, all within a supportive group setting!

Get the latest updates on Hennepin County's Fourth Street project.

An upcoming construction project at the Gopher Lot will affect parking arrangements. We will begin adding additional lanes to the Gopher Lot and merging it with Lot 2. After construction, Lot 2 will no longer exist, and all contracts for Lot 2 will be converted to Gopher Lot contracts. 

Union Street SE will be closed to pedestrians, bikes, and vehicles while it is reconstructed from July 15, through August 2. 

Metro Transit will be conducting maintenance on Green Line corridor infrastructure on the East Bank of the Twin Cities Campus this weekend. 

The north vehicle and bike lanes of Sixth Street will be closed Thursday, July 11 through Wednesday, July 31 for maintenance.

Beginning on June 17, Washington Avenue Ramp and the surrounding area will be undergoing maintenance. Traffic impacts are expected.

On Saturday, June 15, Metro Transit will make changes to transit service throughout the metro. Quarterly service changes adapt and adjust the service based on current and projected ridership and the available resources and driver workforce. 

Routes that serve the University of Minnesota will reduce trip frequency for the summer months but will restore trips when the U of M resumes classes in the fall. 

From Monday, June 3 through Wednesday, July 10, Pleasant Street SE between Arlington Street and the Washington Avenue Bridge will be closed to all vehicle traffic. Additionally, the Washington Avenue Bridge will be closed to westbound vehicles.