How to Cancel UMN Faculty, Staff, & Student Parking Contracts
Gated Parking Facilities
To cancel a contract at a gated facility that utilizes a U Card or other parking access card, please complete and submit the Gated Contract Cancellation Form.
Hangtag Parking Facilities
To cancel a contract at a facility requiring a hangtag, please complete and submit the Hangtag Contract Cancellation Form. Follow the guidelines of the form to have the hangtag contract properly canceled.
How to Cancel UM-Physicians Parking Contracts
UMP employees must use the UMP Contract & Wait List Form to cancel gated and hangtag contracts.
How to Cancel a Fairview Contract
Fairview employees with questions about their parking options should contact Fairview at Parking@Fairview.org.
How to Cancel Departmental and Official Vehicle Contracts
To cancel a Departmental or Official Vehicle contract, please email firstname.lastname@example.org with the department associated with the contract, the contract number, and the date to cancel the contract.
How to Cancel Vendor and Loading Zone Contracts
To cancel Loading Zone and Vendor contracts, hangtags must be returned in-person to the PTS office (300 Transportation and Safety Building, 511 Washington Avenue SE, Minneapolis, MN 55455).
How to Cancel Other Contracts
Bike Lockers & Shelters
Please refer to the Bike & Scooter webpage for information.
To cancel a motorcycle contract, please email your Employee/Student ID and a photo of your parking sticker removed from your motorcycle to email@example.com. Your contract will then be canceled on the date you emailed PTS and you will receive a notice of cancellation email within two (2) business days.
Please refer to the Metropass webpage for information.
- There is no fee to cancel a PTS parking contract.
- If eligible, refunds for contract cancellations may take approximately 4-6 weeks to be processed. Generally, refunds are processed by PTS within a week and then are managed by payroll and accounts receivable. Refunds on accounts with a credit balance will not be processed for hangtag contracts until the hangtag cancellation process is completed as documented in the Hangtag Contract Cancellation Form. Payroll-deducted contracts will be refunded via the university payroll system.
- Please be aware that university pay periods are NOT the same as parking deduction periods (the two-week timeframes are NOT the same - see Contract Payroll Schedule). The monthly parking rate is calculated from the annual rate divided over 12 months. The bi-weekly rate is the annual rate divided by the amount of pay periods in the parking year (October 1 thru September 30).