Frequently Asked Questions
How do I sign up for an account or get more information?
To get additional information on account setup for your department or Lyft product information, please fill out this inquiry form. For general questions, please contact Lonetta Hanson.
How are these rides billed?
Rides are billed by Lyft via monthly invoice, and you can pay via ACH, check, or card.
Do we get discounts on Lyft or free rides?
No, you will not receive free rides or discounted rates when you create a Lyft program.
Can we get PTS or central funding for Lyft rides?
No, you will not receive funding from PTS or central. Departments/colleges will need to fund their own Lyft programs.