Contract Cancellation

Most parking contracts can be cancelled at any time by walking into the PTS office. If applicable, contracts are considered cancelled when the hangtag is received in our office.

There is no fee to cancel a parking contract, but please be aware that University pay periods are NOT the same as parking deduction periods (the two-week timeframes are NOT the same - see Contract Payment Schedule).

Refunds on accounts with a credit balance will not be processed until the hangtag is received in our office (if applicable). Payroll-deducted contracts will be refunded via the university payroll system.

NOTE: The monthly parking rate is calculated from the annual rate divided over 12 months. The bi-weekly rate is the annual rate divided by the amount of pay periods in the parking year (October 1 thru September 30).

Ways to Cancel

Students
  • For immediate processing, walk into the PTS office and turn in your hangtag.
  • Mail your hangtag to the PTS office (the contract cancellation date will be the postmark date).
  • If you have a student contract in a controlled ramp or garage (if you access parking with your U Card/do not have a hangtag), you can cancel your parking contract online at z.umn.edu/myparking
Staff and Faculty
  • If you want to PERMANENTLY CANCEL your parking contract, log into the cancellation request form using your internet ID and password. The ten-day waiting period to cancel parking contract is being waived during the COVID outbreak; contracts will be cancelled as of the date the form is submitted online. After you have done this, send us your hangtag using campus mail.
  • If you want to TEMPORARILY SUSPEND your parking contract due to COVID-19, please hold onto your keycard or hangtag.  Read about your options on our COVID-19 FAQ page
  • Walk-in cancellations can be immediately processed by turning in your hangtag. 
  • Write us through U.S. Mail.
    • Mail your hangtag to the PTS office, 300 Transportation & Safety Building, 511 Washington Ave Se, Minneapolis, MN 55455 (contact customer service for a postage-paid return envelope).
    • The contract cancellation date will be the postmark date.
Contract holders without an internet ID
  • Walk-in cancellations can be immediately processed by turning in your hangtag.
  • Write us through U.S. Mail.
    • Mail your hangtag to the PTS office, 300 Transportation & Safety Building, 511 Washington Ave SE, Minneapolis, MN 55455 (contact customer service for a postage-paid return envelope).
    • The contract cancellation date will be the postmark date.
  • Send an e-mail to pts@umn.edu 
    • Please include your name, contract number, cancellation date and home address in your cancellation notice.
    • 10 day advance notice is required.
    • Return your hangtag to the PTS office, 300 Transportation & Safety Building, 511 Washington Ave SE, Minneapolis, MN 55455 (contact customer service for a postage-paid return envelope).
Vendor/Official Vehicle/Loading Zone Contract Holders
  • For immediate processing, walk into the PTS office and turn in your hangtag. 
  • Mail your hangtag to the PTS office, 300 Transportation & Safety Building, 511 Washington Ave SE, Minneapolis, MN 55455 (contact customer service for a postage-paid return envelope).
  • Contract cannot be cancelled without the return of the hangtag.