About License Plate Recognition Technology

About License Plate Recognition Technology

Frequently Asked Questions

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When will LPR technology be installed at my parking facility?

The University of Minnesota is installing LPR technology at all gated parking facilities. Read about the project and see a timeline estimating when each facility will be updated.

What else is being installed along with LPR technology?

Read about the equipment update project.

Do I have to register my vehicles and license plate numbers?

No. Linking license plate numbers to your parking contract is voluntary.

I have an individual contract and I want to use LPR. What do I do?

If you have a UMN Internet ID, sign in to Manage My Contract and click the My Vehicles link. Follow the instructions on the site to link up to two license plate numbers to your contract. Use the same site to edit and delete plates.

If you have an individual contract but lack a UMN Internet ID, complete and submit the Google form. You will be notified when your license plate numbers have been linked to your contract.

Contracts shared by groups of people, such as Departmental Contracts, are not eligible to use LPR.

I use a departmental contract on campus. Can I use LPR?

No. Contracts shared by groups of people, such as Departmental Contracts, are not eligible to use LPR.

What if my plate has special characters or shapes, such as a hyphen or a heart?

Optical character recognition (OCR) analytics ignore spaces and special characters such as hyphens and hearts. Enter only the alphanumeric characters of your plate in My Vehicles.

What if I share a car? Can one license plate be linked to two contracts?

No. The system does not allow a license plate to be linked to more than one contract. If you need an extra parking contract credential, consider buying a PTS Parking Card for $20. A PTS Parking Card functions like a U Card at parking facilities. PTS provides one PTS Parking Card at no cost to contract holders without a U Card. Any contract holder may purchase up to two PTS Parking Cards for $20 each.

What is a PTS Parking Card?

A PTS Parking Card functions like a U Card at parking facilities. PTS provides one PTS Parking Card at no cost to contract holders without a U Card. Any contract holder may purchase up to two PTS Parking Cards for $20 each.

What if I get a new license plate or vehicle?

Sign in to Manage My Contract with your Internet ID and click the My Vehicles link. Follow the instructions on the site to add, edit and delete plates. If you don’t have an Internet ID, use the Google form to request changes. 

What if I drive a rental vehicle to campus?

To use LPR with a rental vehicle: Sign in to Manage My Contract with your Internet ID and click the My Vehicles link. Follow the instructions on the site to add the rental vehicle’s plate. Delete it when you no longer need it. If you don’t have an Internet ID, use the Google form to request changes. Remember that you can always use your U Card or PTS Parking Card instead of LPR. 

How soon after I link a plate to my contract in My Vehicles will the system recognize it?

Allow 30 minutes for changes made using My Vehicles to be recognized at your parking facility.

Can I use my license plate to enter a facility and then use my card to exit?

Yes. U Cards, PTS Parking Cards, and LPR function interchangeably. 

Do I have to stop at the gate arm when I exit?

When your plate is recognized, the gate will open. You will likely need to stop your vehicle until the system recognizes your license plate. If the gate does not open, use your U Card or PTS Parking Card at the reader to activate the gate. Always have your U Card or PTS Parking Card available as your primary parking contract credential.

How many parking contract credentials can I link to my contract?

A maximum of five credentials can be linked to an individual parking contract: three cards (one U Card and two PTS Parking Cards or three PTS Parking Cards) and two license plate numbers.

What if I carpool?

The University of Minnesota supports carpooling to decrease air pollution and traffic congestion. Up to two license plates can be linked to a parking contract. Remember that only one vehicle per contract can use the parking contract at a time. If a second vehicle tries to park at the same time, the driver must pull a ticket and pay the public parking rate.

What if I drive a motorcycle to campus?

Motorcycles lack front plates and cannot use LPR.